Van Follow up

Last week this would have been a vicious diatribe on the van. However, this week, it is old news and I can write a follow up without feeling angry. So, here is the story-

The last Monday in March, the transmission went out in the van. My beloved Toyota Sienna with 52500 miles on it. It is a 2007 and the warranty expired in Jan, so it was 2 months out of warranty. The quote was $4466.21 before taxes. It should be finished getting a new transmission Friday night. I called corporate Toyota and complained. The nice lady said she'd look into it.

The van was not ready Friday night. I heard the explanation through Dan- they had to break something to get the transmission out and now we have to order a $250 part, wait for it and get it fixed too. Fortunately, it was General Conference weekend and we had no need to try to stuff a family of 7 into Dan's car, which seats 5.

The van was suppose to be ready Tuesday, but it wasn't. Wednesday afternoon, I carted the 2 little girls the quarter mile to the front gate to meet the shuttle van, which took us to the dealership to pick up the van. They were able to give us a minor discount and the total was $4544.78.

On the plus side, corporate Toyota eventually called back and is offering us a $1000 reimbursement (which will take 8-10 weeks!).

And that's what happened to the van: 10 days with no van, gobs of money, and a new transmission.