I am a bit cranky. I loved the dentist in NC. Mango & Mango. Fun name, great place, good dentists (Nice husband and wife team). I really liked them. I also liked (a lot!) that when you needed work done, they printed out a sheet for you. This nifty sheet told you what they wanted to do, how much they would charge, what insurance would pay, and what you would have left to pay. It was awesome to have this at my fingertips. Let me mention that this was NOT a Tricare approved place. They were not on the Tricare list. Mango & Mango simply agreed to accept Tricare terms and pretty much acted like an approved provider. Did I mention that I loved them? And the dentists were great. I didn't even cry when I went there after 6 years of no dental visits.
Now we move here. Sigh. I went to the Tricare website. I found the list of names, and then I asked my friends. I had a military and non-military family who both recommended a guy. So I figured I should be good. That's where I went. He IS on the Tricare list, which again, means he agrees to the Tricare charge limit for services. And yet he billed me in excess of the Tricare limit. The whole reason to be a Tricare approved dentist is so that this stuff is covered. I'm really ticked about that. Sure, its nickle and dime stuff (to the tune of $30), but come on! He's charging me when he shouldn't be and that really ticks me off. More so is that I requested a quote for the 2 fillings he wanted to do and I was told they couldn't do that. What?! How can you not know what you are planning to charge me?! Ug. Again, this guy was on the list.
Admittedly, I did like the dentist himself, and they hygienist was very good. I will allow that it perhaps is not the dentist himself, but his receptionist and secretarial staff that are the root of my irritation, but I'm still mad about it!
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4 comments:
You should report them to Tricare. They agreed to certain things and apparently they don't feel the need to stick to them. I would find another dentist!
We'll before you report them what type of fillings did you get? Are they white? They only cover silver fillings and I want to say that they may only cover a percentage on permanent teeth. You can always call United Concordia and talk to them about it. But he may be with in his bonds, the only stuff that is free is your one year x-rays, 2 year cleaning. I just spend over $100 in dental car for one of my children. Just one! But we do get the nice little print out of the prices that is nice. Our dentist seems to know how tricare works so that's nice.
Ok, I meant bounds not bonds.
Ok, I'm almost positive it's a 80/20 coverage on fillings. So it's cheaper with silver and more expensive for white but you still have to pay. Ok I know I"m going on and on but I had to deal with this at my dentist they explained it too me. But not giving you a price quote is weird.
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